SECTION 1
SECTION 1
Questions 1 – 10
Complete the notes below.
Write ONE WORD AND/OR A NUMBER for each answer.
FAMILY EXCURSIONS
Cruise on a lake |
Example ● Travel on an old …..steamship….. |
● Can take photos of the 1……………. that surround the lake Farm visit ● Children can help feed the sheep ● Visit can include a 40-minute ride on a 2…………….. ● Visitors can walk in the farm’s 3……………. by the lake ● 4……………. is available at extra cost Cycling trips ● Cyclists explore the Back Road ● A 5…………….. is provided ● Only suitable for cyclists who have some 6…………….. – Bikes can be hired from 7……………. (near the Cruise Ship Terminal) ● Cyclists need: – a repair kit – food and drink – a 8……………. (can be hired) ● There are no 9……………… or accommodation in the area Cost ● Total cost for whole family of cruise and farm visit: 10 $………………. |
SECTION 2
SECTION 2
Questions 11 – 14
Choose the correct letter, A, B or C.
Talk to new kitchen assistants
11 According to the manager, what do most people like about the job of kitchen assistant?
A the variety of work
B the friendly atmosphere
C the opportunities for promotion
12 The manager is concerned about some of the new staff’s
A jewellery.
B hair styles.
C shoes.
13 The manager says that the day is likely to be busy for kitchen staff because
A it is a public holiday.
B the head chef is absent.
C the restaurant is almost fully booked.
14 Only kitchen staff who are 18 or older are allowed to use
A the waste disposal unit.
B the electric mixer.
C the meat slicer.
Questions 15 and 16
Choose TWO letters, A-E.
According to the manager, which TWO things can make the job of kitchen assistant stressful?
A They have to follow orders immediately.
B The kitchen gets very hot.
C They may not be able to take a break.
D They have to do overtime.
E The work is physically demanding.
Questions 17 – 20
What is the responsibility of each of the following restaurant staff?
Choose FOUR answers from the box and write the correct letter, A-F, next to Questions 17-20
Responsibilities
A training courses
B food stocks
C first aid
D breakages
E staff discounts
F timetables
Restaurant staff
17 Joy Parkins ……………
18 David Field ……………
19 Dexter Wills ……………
20 Mike Smith ……………
SECTION 3
SECTION 3
Questions 21 – 23
Choose the correct letter, A, B or C.
Paper on Public Libraries
21 What will be the main topic of Trudie and Stewart’s paper?
A how public library services are organised in different countries
B how changes in society are reflected in public libraries
C how the funding of public libraries has changed
22 They agree that one disadvantage of free digitalised books is that
A they may take a long time to read.
B they can be difficult to read.
C they are generally old.
23 Stewart expect that in the future libraries will
A maintain their traditional function.
B become centres for local communities.
C no longer contain any books.
Questions 24 – 30
Complete the notes below.
Write ONE WORD ONLY for each answer.
Study of local library: possible questions
● whether it has a 24…………….. of its own
● its policy regarding noise of various kinds
● how it’s affected by laws regarding all aspects of 25………………
● how the design needs to take the 26……………. of customers into account
● what 27…………….. is required in case of accidents
● why a famous person’s 28………………. is located in the library
● whether it has a 29………………. of local organisations
● how it’s different from a library in a 30…………………
SECTION 4
SECTION 4
Questions 31 – 40
Complete the notes below.
Write NO MORE THAN TWO WORDS for each answer.
Four business values
Many business values can result in 31……………… .
Senior managers need to understand and deal with the potential 32……………… that may result.
Collaboration
During a training course, the speaker was in a team that had to build a 33………………. .
Other teams experienced 34…………….. from trying to collaborate.
The speaker’s team won because they reduced collaboration.
Sales of a 35…………….. were poor because of collaboration.
Industriousness
Hard work may be a bad use of various company 36………………. .
The word ‘lazy’ in this context refers to people who avoid doing tasks that are 37………………… .
Creativity
An advertising campaign for a 38……………….. was memorable but failed to boost sales.
Creativity should be used as a response to a particular 39………………. .
Excellence
According to one study, on average, pioneers had a 40……………… that was far higher than that of followers.
Companies that always aim at excellence may miss opportunities.
Part 1
1 mountains
2 horse
3 garden(s)
4 lunch
5 map
6 experience
7 Ratchesons
8 helmet
9 shops
10 267
Part 2
11 A
12 A
13 C
14 C
15&16 A, E
17 F
18 C
19 D
20 B
Part 3
21 B
22 C
23 C
24 budget
25 employment
26 safety
27 insurance
28 diary
29 database
30 museum
Part 4
31 damage
32 side effects
33 bridge
34 confusion
35 smartphone
36 resources
37 unnecessary / not necessary
38 chocolate bar
39 problem
40 market share